Process Measurement in Business Process Management : Theoretical Framework and Analysis of Several Aspects

• Tác giả: Joachim Melcher
• Ngôn ngữ: eng
• ISBN-13: 978-3866447899
• ISBN: KSP/1000025397
• Ký hiệu phân loại: 658.5 Management of production
• Thông tin xuất bản: Karlsruhe : KIT Scientific Publishing, 2012
• Mô tả vật lý: 1 electronic resource (XIV, 244 p. p.)
• Bộ sưu tập: Tài liệu truy cập mở
• ID: 236254

Tóm tắt

Process measurement deals with the quantification of business process models using process model metrics. This book presents a theoretical framework for the prediction of external process model attributes (as, for example, error-proneness and understandabiltiy) based on internal (structural) attributes. The properties of proposed metrics are analyzed. A visualization technique for metric values is introduced and metrics for process model understandability and granularity are evaluated.