Beyond the numbers : managing the assets of an automobile parts business

• Tác giả: Gary J Naples
• Ngôn ngữ: eng
• ISBN-13: 978-0768064087
• Ký hiệu phân loại: 629.2068 Motor land vehicles, cycles
• Thông tin xuất bản: Warrendale, Pa. (400 Commonwealth Dr., Wallendale PA USA) : Society of Automotive Engineers, 2000.
• Mô tả vật lý: 1 PDF (xvii, 311 pages) : , illustrations, digital file.
• Bộ sưu tập: Tài liệu truy cập mở
• ID: 315235
• Chủ đề: 1. Automobile supplies industry--Management

Includes bibliographical references (p. 295-299).

Tóm tắt

Beyond the Numbers offers reference material applicable to the parts supply industry and beyond, and provides a framework that parts managers and parts store owners can use to improve overall organizational performance. Naples provides specific and practical guidelines for quality management which will lead to loyal employees, loyal customers, and a better bottom line.